Return Policy
Standard items, including Outdoor Furniture, may be returned within ten days via common carrier at the customer’s expense. When the items are returned to our warehouse in good condition, a refund (excluding shipping charges and a 20% restocking fee) will be issued.
Exceptions to our Return Policy
- Shipping damage. If an item is damaged during shipping, we will work with you on repair or replacement of the piece at no additional cost.
- Defects in material or workmanship are covered by our warranty page.
- Any furniture that is not able to fit into your home, up stairways, or in desired room is non-returnable. It is the customer’s responsibility to make sure items can fit in their home. Please note all items on our site are listed with the largest outside dimensions unless otherwise noted.
- Customized furniture is not returnable. This includes any and all furniture that is altered from the standard size and design.
- Specialty finishes or stain matched items are not returnable.
To the best of our knowledge the information on our website is accurate; however, we reserve the right to make product information changes at any time.
testimonials Arlene in New York, NY
We are writing from New York City, where there are huge number of options for purchasing mostly anything. However, our experience with Amish Outlet Store has been so positive that we continue to purchase furniture from you.
We couldn’t have a better staff person to work with than Ryan S. Ryan has a wonderful personality that we enjoy speaking to him about the products we are considering. He is very smart, patient, and most accommodating. We have been very pleased with the quality craftsmanship of your furniture, and the outstanding customer service from Ryan. You can be very proud having Ryan represent your company.
Are you a visual person? Check out our video to see how easy our process is!